"The quality of the sample I received and my initial large order was excellent and I was very happy with the invitations. However, when I reordered a small quantity the paper quality was completely different. I called to place an additional reorder, explaining that the paper was different - however my second reorder was also lower quality and did not match the originals. At this point, I don't have time to place yet another reorder, and am disappointed to have to send out some lower quality invitations."
"I love our wedding invitations. At first I thought the color of the vineyard picture was an odd color, so I had them customize it to make it brighter. Once I saw it in person though, it was too bright. I called them up and they allowed me to return the product for a refund without any hassle. Now I'll receive the same invite in it's original color. I couldn't be happier with their customer service; quick, hassle free, helpful, and friendly. I can't wait to get the new ones, so we can send them off!"