"The clarity and crispness of the card does not match how it looks online. The pictures almost looked blurry! I have ordered many products from this site and was pleased with all of my orders except this one. I was extremely disappointed with the end result."
Response from Wedding Paper Divas:
We received your survey comments and were very sorry to hear you were disappointed with your cards. Your photos are wonderful quality as is the art file we used for print, so I believe the issue may be our print method onto matte cardstock. Matte cardstock has a higher dot gain (the spread of the feathered ink dot on the paper), which softens the image. To those who are used to a glossier look, it may appear less crisp than the original image on the screen. However, for most of our customers who prefer a matte print, the printed cards appear softer and warmer.
That being said, we offer a 100% satisfaction guarantee on everything we sell. If anything in your order does not meet your expectations, please contact us as soon as possible, so we can make it right.
"I was very impressed that someone called me to go over the proof when it wasn't exactly how I wanted it. She was then able to assure me that the print quality of one of the photos on my card (Which looked fuzzy onscreen) was good. She was very helpful and the card turned out great!!! I'm very very happy with my decision to use Wedding Paper Divas"
"I looked at over 50 different designs and kept coming back to this one. My cards arrived the other day and they look amazing. I was worried about my images since they werent high res but the quality of the paper and the way the pics were laid out the cards look amazing! They're cute yet elegant. Would recommend this Thank You card!!!!"
"When I got my order I was pleased. I was debating between chosing a card that had 6 pictures vs 4. I am glad I picked this style because 4 photos was just the right size to still have enough detail in your pictures. The card is smaller than a 3 x 5 photo to help get an idea of the overall size. The size is perfect so that you do not have to write a story to say your thank you's."
"I first heard of this site from a thank you card that I received and immediately thought, these will be the cards that I will be ordering after my wedding, which at that time was 9 months away. I placed my order on Saturday 6/11 and received my order on Thursday 6/16. I was so impressed because the order said I would get them on 6/24 which was cool with me. Anyway I love them! and will be ordering more from this site."