"I found this webpage by accident. I was excited how many different designs it has to offer, different colours...and I love the PERSONALIZE option. And the selection of templates is just unbelivable. From cute, to very chic, elegant,... I ordered 60 invitations from the comfort of my own home. No running around, dealing with people. Based on the sample I got i have to say even the paper quality is quite good. I would recommend this to my friends."
"We were so pleased with this adorable design but when we mailed them the glue on the envelope was substandard and didn't seal despite standing in the post office licking them for a second time. (I used a new, clean sponge the first time) Now we're getting back empty response envelopes that fell out and have no idea who got one and who didn't or how to give a final count to the caterer. The envelopes are really cheap so beware!"
Response from Wedding Paper Divas:
We're sorry for the adhesive issues that this customer experienced with the envelopes on her order. It is very rare that we come across any issues with defective envelopes from our manufacturer. This is the first time we have ever encountered an issue where an entire batch of faulty envelopes was received for all items on the order. This issue has been forwarded to our operations manager to address with the manufacturer.
We have apologized to this customer and credited her order accordingly for the envelopes and response cards. We work extremely hard to keep our error rate below 1%, but mistakes do occasionally happen. If you are unsatisfied with your order in ANY way, please contact us as soon as possible. We want to know about it, so we can make it right for you.
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